Delivery Information

Shipping and Delivery Information:

Items are normally posted within 2 days of receiving cleared payment for your order, except for bank holidays and Sundays.

Shipping charges are weight based

Postage within the UK.

We currently ship via Royal Mail and Parcel Force. All items are personally handed in at our local post office in Stamford. 

We cannot accept responsibility for damage or loss after it has been given to the Post Office.

Shipping Outside of UK

We currently ship to European destinations only and use Parcel Force for International parcels. 

Returns

We will accept returns within 14 days of your order being received, but you must make contact first by email or phone to explain why you want to return your order.

The buyer is responsible for the return postage and gaining proof of posting. However, if you have not used a “signed for” service to return your order and we do receive it we will not be able to make a refund.

Refunds will only be made for the actual cost of the products and will not include the postage costs.